Privacy Policy

Who I am. The Edge Personal Training is run by Paul Greaves, a sole trader trading as The Edge Personal Training, based at Energize Fitness, 52 Chatsworth Road, Harrogate HG1 5HS. For anything about your data: [email protected] or 07788 259511.

What I collect and why.

• When you fill in a form on this site: your name, phone number, email and what you tell me about your goals. I use it to reply, book your consultation and follow up about your enquiry.
• If you become a client: your training and progress information, and anything you choose to share through the coaching app so I can coach you properly. Health information (for example injuries or medical conditions you tell me about) is used only to keep your training safe and effective, with your consent, and is only seen by me.
• Payments: if you pay for coaching, your payment is handled by a payment provider (such as Stripe or GoCardless). I see that you paid, not your full card or bank details.

My legal basis. I use your details to respond to your enquiry and to deliver the coaching you sign up for (taking steps towards and performing a contract), to run my business properly (legitimate interests), and with your consent for marketing, health information and non-essential cookies. You can withdraw consent at any time.

Texts and emails. When you enquire, I'll reply by phone, text or email about your enquiry. Marketing messages only go to people who've opted in, and every one has an unsubscribe route that actually works.

Who else touches the data. My systems run on trusted providers who process data on my behalf: my CRM platform (The Marketing Machine) for enquiries, messages and bookings; PT Distinction, the coaching app, for client programmes; and payment providers for payments. They store it to provide their service; they don't get to use it for themselves. I never sell your data, and I don't share it with anyone else except where the law requires.

Cookies and advertising.

• Essential cookies: needed for the site to work, including remembering your cookie choice. Always on.
• Analytics (only if you accept): tools such as Google Analytics show me which pages are useful. The data is aggregated, not used to identify you.
• Advertising (only if you accept): if I run ads on Facebook or Instagram, I may use the Meta Pixel to measure whether those ads lead to enquiries and to show relevant ads to people who've visited this site. Meta processes that data under its own privacy policy.

Your choice. Nothing non-essential runs until you click Accept on the cookie banner. If you decline, the site still works normally. You can change your mind at any time by clearing your cookies for this site, and the banner will ask again.

How long I keep it. Enquiry details for up to 2 years if you don't become a client. Client records for up to 6 years after we stop working together, for accounting and insurance purposes. After that they're deleted.

Your rights. You can ask for a copy of what I hold, ask me to correct it, ask me to delete it, or object to how it's used, and unless there's a legal reason I have to keep something, I will. Email [email protected] and it'll be done within a month. If you're ever unhappy with how I've handled your data, you can complain to the ICO at ico.org.uk.

Last updated: 2 November 2026