Terms & Conditions

Who these terms are with. These terms cover personal training, coaching and programmes provided by Paul Greaves, a sole trader trading as The Edge Personal Training, based at Energize Fitness, 52 Chatsworth Road, Harrogate HG1 5HS. Contact: [email protected] or 07788 259511. By booking or paying for any service, you agree to these terms.

Free consultation. The first consultation is free and comes with no obligation. It's a conversation about your goals and which option fits you best. Nothing is booked or charged until you say yes.

Before we start. You'll complete a health questionnaire (PAR-Q) before your first session. Please tell me about any injury, medical condition, medication or pregnancy, and let me know straight away if anything changes. If there's any doubt, I may ask you to get clearance from your GP before we train. You're responsible for the accuracy of what you tell me.

Prices and payment.

• Ongoing coaching: monthly plans are paid in advance each month, by card or Direct Debit, and continue until you cancel.
• The 12 Week Programme: £500 paid in full, or three monthly payments of £200. If you choose the instalment option, all three payments are due even if you stop early.
• Session packs: paid in advance and valid for the period stated when you buy them.
• Gym access: where a plan includes gym access, that membership is with Energize Fitness and is also covered by Energize Fitness's own terms.

Cancelling or moving a session. Please give at least 24 hours' notice to cancel or rearrange a 1:1 session. Sessions cancelled with less notice, or missed, may be counted as used. If I need to cancel, I'll give you as much notice as possible and rebook you at no cost.

Cancelling a plan. You can cancel a monthly plan at any time with one month's notice; it ends at the end of your current paid month. The 12 Week Programme is a fixed commitment and isn't refundable once started, except where the law says otherwise or where you're unable to continue for a medical reason, in which case I'll pause or pro-rata it fairly.

Your right to cancel. If you book online or by phone, you have 14 days to cancel and get a full refund. If you ask me to start within those 14 days and then cancel, I'll refund you minus the value of the coaching already delivered.

The four-weeks-free promise. On the 12 Week Programme, if you attend your sessions, follow the plan and complete your check-ins and still don't get the results we agreed at the start, I'll coach you for four more weeks free. This is on top of your legal rights, not instead of them.

Results. Everyone responds differently. I'll give you a clear plan and real support, but results depend on many things, including your effort, sleep, nutrition and health, so I can't guarantee a particular outcome.

Safety and responsibility. Exercise carries some risk of injury. I'll always coach you safely and adapt the training to you, and I hold professional insurance. You agree to follow instructions, train within your limits and tell me if something doesn't feel right. Nothing in these terms limits liability for death or personal injury caused by negligence, or anything else that can't be limited by law.

Coaching app and online coaching. Online and hybrid coaching is delivered through a coaching app. Access lasts while your plan is active. Please don't share your login or my programmes.

Changes to these terms. I may update these terms from time to time. The version on this page when you book applies to that booking.

The law. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If something goes wrong, please talk to me first and I'll do my best to put it right.

Last updated: 2 November 2026